Which of these two mailing pieces stands out for you? I had started to use the one at the top for scratch paper when I noticed the other one in my in box. Out of curiosity I pulled it out and laid them side by side. The one on top offers Senior Asset Protection Services. [...]

I have experienced a convergence of ideas with personal experiences so powerful this week that it seems that the universe is saying, “Well, this is the message. Speak!” I’m going to have to discuss this in a circuitous manner since the specific parties in question are not the point. If it matters to them, they’ll [...]

It truly puzzles me that some sales and marketing gurus talk of listening to your customers, speaking from integrity, and coming from service as if these are novel concepts. Any professional sales person who has advanced past the rank of peddler knows that the customer is always in the driver’s seat  (they do write the [...]

This lizard and I happened upon one another this morning. (More knowledgeable heads will know better exactly what I should be calling this little creature.) He was engaged in quiet repose in a large pot in our garden that I intend to fill with caladiums, and while I would normally have headed swiftly indoors, perhaps [...]